The reservation/vacation specialist will be responsible for making reservations for multiple properties along the Gulf Coast. The agent will be responsible for making reservations from inbound calls and assisting guests with their vacation accommodations for condos, hotels, and vacation homes, along with assisting owners and overall condo/hotel operation support. We are looking for highly motivated individuals with a positive attitude and great personality. Must be able to work evenings, weekends and holidays.

The following is a list of requirements to be considered for work from home program:
* Must have a computer that is capable of connecting to high speed internet
* Must have or be able to provide a phone line (monthly phone allowance available)
* Must have or be able to provide high speed internet (monthly internet allowance available)
* Must be able to maintain professional working environment with no noise or distractions during scheduled work times (This includes but is not limited to: Children, dogs barking, household appliances, non-work related conversations)
* Previous hospitality or reservations experience required to be considered
* Must live in the D/FW area.
* Must be able to come into the Dallas office for the first two weeks for training.

The Ideal Candidate should have the following:
* Previous Hotel/Condo/Vacation Home Experience
* Must be able to work well in stressful, high-pressure situations including the ability to handle owner/guest complaints and disputes and resolve them to satisfactory results
* Professional phone etiquette skills
* Detail oriented and organizational skills
* Sales and guest service interest
* Flexible schedule required including night and weekends
* The ability to multi-task and work with multiple computer screens and phone lines
* Microsoft Office- Excel, Word, and Outlook- mandatory
* Computer Literacy

Duties include and are not limited to:
* Answer multiple inbound phone lines
* Assist owner, guests with questions, concerns about their reservation
* Making reservations
* Working with multiple phone lines and computer screens
* Process all internet reservations from in house and third party
* Maintain knowledge of all properties, hours of operations, policies, promotions, special, amenities etc.
* Sending report analysis to management staff
* Mailing catalogs and confirmations to guests
* Assisting the front desks and working with the properties with questions about reservations
* Setting up tee times
* Working with the group department
* Working with accounting in different areas of reservations needs
* Responding to Corporate requests
* Filing Paperwork
* Responding in a timely manner to email leads from guests
* Follow up on lost sales The reservation/vacation specialist will be responsible for making reservations for multiple properties along the Gulf Coast. The agent will be responsible for making reservations from inbound calls and assisting guests with their vacation accommodations for condos, hotels, and vacation homes, along with assisting owners and overall condo/hotel operation support. We are looking for highly motivated individuals with a positive attitude and great personality. Must be able to work evenings, weekends and holidays.

The following is a list of requirements to be considered for work from home program:
* Must have a computer that is capable of connecting to high speed internet
* Must have or be able to provide a phone line (monthly phone allowance available)
* Must have or be able to provide high speed internet (monthly internet allowance available)
* Must be able to maintain professional working environment with no noise or distractions during scheduled work times (This includes but is not limited to: Children, dogs barking, household appliances, non-work related conversations)
* Previous hospitality or reservations experience required to be considered
* Must live in the D/FW area.
* Must be able to come into the Dallas office for the first two weeks for training.

The Ideal Candidate should have the following:
* Previous Hotel/Condo/Vacation Home Experience
* Must be able to work well in stressful, high-pressure situations including the ability to handle owner/guest complaints and disputes and resolve them to satisfactory results
* Professional phone etiquette skills
* Detail oriented and organizational skills
* Sales and guest service interest
* Flexible schedule required including night and weekends
* The ability to multi-task and work with multiple computer screens and phone lines
* Microsoft Office- Excel, Word, and Outlook- mandatory
* Computer Literacy

Duties include and are not limited to:
* Answer multiple inbound phone lines
* Assist owner, guests with questions, concerns about their reservation
* Making reservations
* Working with multiple phone lines and computer screens
* Process all internet reservations from in house and third party
* Maintain knowledge of all properties, hours of operations, policies, promotions, special, amenities etc.
* Sending report analysis to management staff
* Mailing catalogs and confirmations to guests
* Assisting the front desks and working with the properties with questions about reservations
* Setting up tee times
* Working with the group department
* Working with accounting in different areas of reservations needs
* Responding to Corporate requests
* Filing Paperwork
* Responding in a timely manner to email leads from guests
* Follow up on lost sales

Find out how to apply for this position and many other positions working at home @ The Schmooze!