As part of the Customer Care group, you will maximize customer satisfaction by utilizing the HHonors frequent traveler database and other resources available to respond to incoming telephone calls and/or written inquiries from members pertaining to their accounts, promotional mailings and statements, point accruals, redemption and other aspects of the HHonors program

To be successful in this role you must be able to provide excellent customer service at all times to all external and internal customers with a focus on reservation sales ensuring that the highest occupancy and sales are achieved

The primary responsibilities of Customer Service Coordinator include:
• Answers incoming telephone calls and provides accurate information to Hilton HHonors members. Maximizes number of calls taken on a daily basis, and services calls while consistently meeting all minimum performance Key Performance Indicators (KPI's).
• Responds to member requests in a friendly manner and follows up to ensure satisfaction.
• Performs data entry by enrolling new members and posting missing stays in computer database.
• Issues rewards and reissues membership materials upon request.
• Contacts individual properties, when appropriate, to address matters relating to member accounts while improving the program’s effectiveness by providing effective communication and feedback in surveys and quality quizzes.

Basic Qualifications
•High school diploma, general education degree (GED), or any other combination of education, training or experience that provides the required knowledge, skills and abilities.
•Minimum one (1) year of customer service and/or inbound telephone call center experience required.

Preferred Qualifications
•Working knowledge of Microsoft Windows and Microsoft Office Products, especially Outlook, Word and Excel preferred.
•Customer contact experience in the travel and hospitality industry is preferred

APPLICATIONS MUST BE SUBMITTED ONLINE AT WWW.HRCCjobs.com
NO APPLICATIONS RESUMES BY E-MAIL, PLEASE

Additional Information --
In addition to the Basic Qualifications outlined above, this position requires the following:

HOME OFFICE
• Have a home office environment that is professional, safe, and free from background noise and distractions

• Dedicated home phone with ability to RECEIVE local calls from the 972 area code and 770 exchange. This phone line may NOT be through a VoIP service (i.e.; Vonage, Skype, etc.)

• High speed Internet connection (wireless is not permitted)

• Intel x86 compatible Personal Computer (PC) or laptop- prefer less than 5 yrs old (Apple Macintosh is not supported) with:
- 512mb Ram (memory)
- Functioning internal or external drive for burning CD’s
- Functioning sound / sound card
- Keyboard and mouse
- Monitor - preferably an LCD flat panel. A CRT may work but the screen will flicker.

• PC / laptop must be able to boot and complete the Equipment Evaluation CD (this will be reviewed if you advance to the next step of the pre-screening/ hiring process)

SCHEDULING
• Post training schedules will vary but will primarily consist of evening hours, and will likely include weekends and most holidays.

• Coordinator must be able to come on-site during scheduled shift as required for training and/or operational needs

TRAINING
• Training will be conducted on-site at our facility on a full-time basis for five (5) consecutive weeks as follows:
- Three (3) weeks of on-site classroom training Monday - Friday, 11:00 AM to 7:30 PM, from Monday, August 17, through Friday, September 4, 2009.
- One (1) week of on-site "Nesting" (taking live calls) Tuesday - Saturday, 11:00 AM to 7:30 PM, from Tuesday, September 8, through Saturday, September 12, 2009.
- One (1) week of on-site and at home "On-the-Job" Training (OJT) Tuesday - Saturday, 11:00 AM to 7:30 PM, from Tuesday, September 15, through Saturday, September 19, 2009.

• Nest and OJT training days may vary during holiday weeks, and are subject to change based on business needs.

• Perfect attendance, without any absences or tardies, is mandatory.

RESPONSIBILITIES
• Completes On-the-Job Training (OJT), as needed
• Participates in any project or program as directed
• Assist Member Services during Low Call Volume
• Assists Diamond VIP Desk on an overflow basis
• Actively participates in recurrent training and employee feedback sessions, including providing unsolicited feedback to offer suggestions for improving the customer experience.
• Continuously increases knowledge about all on-going Hilton promotions by using the promo database

GENERAL
• Orientation will be held on Wednesday, August 12, 2009. Note: Orientation is mandatory and paid.
• Customer Service hours of operation are 5:00 am CT to 1:30 am CT, 7 days a week
• Starting salary for this position is $9.25 per hour (Wage during training is $7.25 per hour).

Apply for this job, an online moderator job, and many more work at home jobs @ The Schmooze!

I know its been a while, but I am back. I keep saying I am going to stay vigilant be everything is really coming together. I have a few different things I want to share with you so I am not going to talk much.

Uhaul
Sutherland
Lionbridge
Mintel
Hilton
Higher One
Freelance Writer
Writer
Tech Blogger
Skin and Personal Care Blogger
Online Editor
Data Entry
Copy Writer
HTML Freelancer
Coordinating Editor
NY Writer
Scheduling Rep
Mars Venus relationship coach
Community Organizer

Deals to Take Advantage of:
MAY
20 - Free Chocolate Malt Swirl Shake with any sandwich purchase
27 - Free Regular Roast Beef with any soft drink purchase

JUNE
3 - Free Iced FruiTea with any sandwich purchase
10 - Free Roast Chicken Club with any soft drink purchase
17 - Free Regular Sidekickers with any sandwich purchase
24 - Free Regular Roast Beef with any soft drink purchase

JULY
1 - Free Regular Beef ‘n Cheddar with any soft drink purchase
8 - Free Orange Cream Swirl Shake with any sandwich purchase
15 - Free Regular Roast Beef with any soft drink purchase
22 - Free Roastburger with any soft drink purchase
29 - Free Iced FruiTea with any sandwich purchase

AUGUST
5 - Free Regular Roast Beef with any soft drink purchase
12 - Free Roast Chicken Club with any soft drink purchase
19 - Free Iced FruiTea with any sandwich purchase
26 - Free Regular Beef ‘n Cheddar with any soft drink purchase

Kingsford, Other White Meat Coupon
Free Chocolate on Fridays

Summer Movie Specials
http://www.sunrisecinemas.com/index.php?selection=search&movie_title=Kids%20Summer%20Film%20Series
http://www.cinemark.com/summermovieclubhouse/index.htm
http://www.classiccinemas.com/WMMS2008.asp
http://www.amctheatres.com/smc/index.html

Keeping in tune with our Savvy Savings Central theme and our Work at Home theme. I am adding a bonus post for today. Good Luck and please support Couponing 101 by visiting to find even more deals!

Brookshires

Food Club Large Eggs Dozen 89¢

California Strawberries 1 lb $1.39

Oscar Mayer Deli Fresh Meats $2

Betty Crocker Fruit Snacks $2
- 75¢/2 Printable Coupon
= $1.63 ea.

Cheerios or Lucky Charms $2
- 55¢/1 Printable Coupon
= $1.45

Suddenly Salad $1
- 40¢/1 Printable Coupon
= 60¢

Tropicana Orange Juice $3
- $1/1 Printable Coupon
= $2

Buy 1 Bertolli Entree at $6.99, Get 2 Ben & Jerry’s Single Serve Ice Cream Cups FREE
- $1.25/1 Bertolli Q (3/15 RP)
= $5.74

Ziploc Bags $2
- $1/2 Printable Coupon
= $1.50 ea.

Albertsons

Good Day Gallon Milk $1.99

Boneless Skinless Fryer Breast $1.88/lb

Yoplait Yogurt 39¢ wyb 10
- 40¢/6 Q (4/19 SS)
= 31¢ ea.

Huggies Diapers or Pull Ups $7.99
- $2/1 Pull Ups Q (4/19 SS)
- $1.50/1 Diapers Q (4/19 SS)
= $5.99 - $6.49 ea.

Community Coffee $3.99
- $2/1 Q (3/15 RP)
= $1.99

Peter Pan Peanut Butter $2
- $1/1 Q (May All You Mag.)
= $1

Vitamin Water $1
- $1/1 Q (4/5 SS)
= Free

3 Day Sale, Friday - Sunday:

85% Lean Ground Beef $1.99/lb

Albertson’s Large Eggs 88¢/dozen

Imperial Sugar 4lb bag 99¢

Albertson’s Shredded Cheese 32oz B1G2Free w/ in-ad Q

Kroger

Kraft Shredded or Bar Cheese $1.67

Angus Ground Chuck $1.99/lb

Hot House Tomatoes 97¢/lb

Springdale Gallon Milk $1.99

Driscoll’s Strawberries 2lb Value Pack $2.97

Kellogg’s Frosted Flakes, Mini Wheats Bite Size, or Raisin Bran Cereal $1.99 ea.
- $1/1 Printable Coupon
= 99¢

El Monterey Taquitos B1G1Free
- (2) $1/1 Qs (5/3 SS) - *Use a coupon on the “free” one too!

Crazy Combo Deal:
Buy 1 package of Tyson Bacon and 1 18 ct Large Kroger Eggs, Get FREE:
English Muffins From the Deli/Bakery
Kroger Orange Juice 64 oz From Concentrate Varieties
Salt & Pepper Shakers 5 oz Kroger
Del Monte Fruit Cups 8 oz
Save $6.47

Work at Home Leads!
Valpak
Freelance Happy
Green Blogger
Writing Teacher
Financial Regulation Blogger
Networker
Car and Gadget Blogger
Tech Blogger
Blogger
Automotive Writer
Illustrator
Contract Marketing Writer
Graphic Artist
Cartoonist
Proofreader (New York specific)
Study Guide Writers
Network Manager
Hilton
Customer Service

All this talk about software got me to thinking. Do any of you miss the good old days of Microsoft Office 2003? I think I still have my original software but for all of you looking at 2007 and thinking. . . . WHY! I may have something to help with the conversion.

Microsoft 2007 uses a ribbon feature. This feature makes the 2007 version unattractive to some users. This is because it can be frustrating when trying to learn the new features. For users who do not have the time to learn all the new bells and whistles, there is an add-in called UBitMenu.

UBitMenu is a blast from the past. It places the Menu from the 2003 version into the 2007 version as a ribbon. You will still have all the 2007 elements but you will be able to easily navigate on familiar terrains. This Menu ribbon will be added to Word, Excel, and Powerpoint. New features from 2007 ARE accessible via the UBitMenu. This ribbon is there to make your life a little easier. When working at home, who doesn't need that? By the way, its free!

For the UBitMenu download and other tips and shortcuts for Microsoft Office 2007, click here! This is a page to bookmark for future reference.

WORK AT HOME LEADS
Dexcomm
Sutherland
Hilton Carrolton
Writer
Graphic Designer
Book Citations
Site Reviewer
Reviewer

Keeping in line with all my working at home on a budget tips, I wanted to shed light on GOOGLE Documents. Have you ever wanted to create a spreadsheet, but you do not have the necessary software? Now, how much would that software cost? Many employers have found a remedy for this problem and now its time that we remedy this problem for ourselves.

Google Documents give the user the ability to create simple documents using templates. You can create a letter, spreadsheet, or even a presentation. Your options are diverse. You can share this information with others in a webinar setting or just sharing information amongst friends. This is a terrific method for employers to interface with their employees and insure that all information is being transmitted in a compatible format.

Just today, I shared an online calendar with a friend. This type of scheduling coordination can be key when working at home. You are not limited to the amount of people who can see your documents. This gives you the freedom to collaborate and brain storm with others (in real time).

There is no reason to get upset because you left a very important document on your computer at home, you can access these documents form anywhere! Others can access your work from anywhere as well. You can also publish your documents as a web page! I belong to a coupon club that uses this method and its extremely convenient for me. I can just send the link to where I am going and never have to enter my passwords in atmospheres that I do not feel are comfortable.

***Don't take my word for it. There are sites using GOOGLE Documents all the time and it makes their jobs a lot easier. Click here, to see how! Oh and its FREE! I thought I would save the best for last!

Work At Home Leads
Managing Editor
Curriculum Writer
Curriculum Writer
Apparel Designer
Published Author
Freelance Legal Writers
Talk Show Assistant
Live Staff Agent
Freelance Writer
Bookkeeper
Hilton (FL)
Sr.Plasm Developer

I am sure that i have been sorely missed lately, but I am back to stay. I have been out shopping and getting all my coupon stuff together. I am also working on a list of podcast stuff to talk about for future segments and a brilliant new logo. Unfortunately, I had to drop a few projects here and there as well as complete a few. Now I should be on track. To help show my dedication and that I missed you all, here are a few great leads to keep you busy until tomorrow. Before you begin searching, lets talk about how to recognize our positive attributes to convey in a cover letter.

Let's talk about how to recognize positive attributes to convey in a cover letter. It sounds quite technical but we all have a positive attribute. We just need to know how to convey the message to the employer. The best place to convey this message is in a cover letter.

How? That is easy. I will give you some examples of your hidden attributes.

A person who has to schedule many events (kid's sport's practices and events etc.) would be a good scheduler or coordinator. You would need to be confident enough to put that information in your cover letter. You could put that you were extremely organized and possess excellent coordinating and scheduling skills. Its true. Our activities outside of the workforce are equally as relevant as our activities performed in the workforce. If you have volunteered, the tasks completed during volunteer work is resume worthy as well as cover letter worthy. Never leave experiences out of a cover letter.

If you worked in the fast food industry, then you have done customer service. Albeit face to face, working in fast food is still customer service or customer relations. You will also want to note your ability to do ten key. Your keystrokes may not be tops but the fact that you can do ten-key just adds to your ability to brag.

Have you ever taught Sunday school? Well maybe you should think about what you did when you were teaching. You have taught a group of people and that number of people is important. Equally important is the time you spend teaching your own children. This kind of experience could get you a tutoring job working from home.

Never discount life experience. Life experience is key when attempting to find work. Knowing what you have done creates a path for you will do in the future. Just like bad work experience can follow you, so can the good stuff. Never leave off important life experience. You may not type 75wpm but you can type so put that your cover letter. Let the employer know that you may work at home but you work well with others and you are a team player. Inform them of how excellent a communicator you are and how you convey messages well. Employers love an employee or contractor that can communicate on multiple levels.


Work at Home Leads
Staples
Hilton
Convergys
Cloud 10
Quest Diagnostics
Au Pair Coordinator
United Health Group
Aetna
Textbroker
Client Reporting Specialist
Work for Seniors
Managing Editor
Finance Blogger
Photography Blogger
Education Blogger
eMarketing Blogger
Ghost Writer
Ghost Writer
Writer

I have discussed a lot of shopping issues lately but I have been given permission to invite you to apply for an exclusive assistant shopper work at home position. This position is posted at Work at Home Mafia and does not require a home phone. The job is a dream and pays weekly! No sales no commission. Contact Kim Artlip, The Mafia Princess, for more details and to take a pre-qualification test. The tests takes minutes and training is a breeze.

Check out the shout out from the Mafia....they are always watching!


Apply for this and many other work at home leads, NOW!
Shopping Assistant
YELP
Hilton
Reservationist
Adobe Graphics Designer
American Kidney Services
Content Writer
Investigative Reporter

Its that time again and if you subscribe to my blog then you know what I mean, work at home leads fresh off the net! Who does not like something free, every once and while? Enjoy the leads and information on who is still hiring. In this sagging economy, its nice to know that people are still interested in helping each other. Good luck to everyone searching and ask questions and I will answer them in the blog.

Writer
Graphic Designer
Blogger
Acct. Exec.
RN Case Manager
Hilton is hiring again
Writer (starting 2 cents a word)
Proofread Music
Glass Hammer
Convergys and Sutherland are still hiring!
Night time phone work
Staples is still hiring
Videographers
Asurion

Have a Nice Day Comments and Glitter Graphics Code


Okay guys, here we go, its Friday and a great day to recap who is hiring and who is not. Its also a great day to get some good tips on getting that great work at home job. If you do not know already, I write tips for a website called VirtualVocations. The tips I write are simple tips for working at home. I go into depth on subjects like, blogging, the best places for writers to begin or continue writing, medical transcription schools, etc. I also post work at home leads there as well as assist people with their search for that perfect job.

To read my posts and get my daily tips, there is no fee. Its just people helping people and avoiding those who attempt to scam us by charging us to work. I look forward to seeing you there.

Weblog Assistant
Transcription
Envelope writer
Insure.com
Admissions (location specific)
Travel for Carfax
Writer
Copywriter
Travel Blogger
Business Editor
Medical Transcription
Webmaster
Sports Reporter

Description:

Sunflower Staffing is searching for hardworking, self-motivated individuals to work in the promotions industry. Ability to multitask and meet deadlines required.

We are hiring part time staffing coordinators to work from home. Approximately 30 hours a week. Must have internet and phone service; fax is a plus! Must live in one of the areas listed below.

Our coordinators serve as a direct liaison between the office and demo contractors.

If you are interested in more information or to schedule a phone interview, please email your resume to Lorij at demosexpress .com. Be sure to put Staffing Coordinator and the state you reside in, in the subject line.

Cities in CA:
La Crescenta 91214
Encino 91316
Sun Valley 91352
Reseda 91335
Sherman Oaks 91423
Van Nuys 91405
Sunland 91040
La Canada Flintridge 91011
North Hollywood 91601
Glendale 91205
Sherman Oaks 91423
Woodland Hills 91364
Woodland Hills 91364
Glendale 91202
Porter Ranch 91326
Studio City 91604
Glendale 91206
Van Nuys 91406
Burbank 91502
Calabasas 91302
West Hills 91307
Encino 91436
Glendale 91206
Sun Valley 91352
Van Nuys 91405
Sylmar 91342
Burbank CA 91505
Studio City 91604
Van Nuys 91401
Granada Hills 91344
Chatsworth 91311
North Hollywood 91606
Burbank 91504
Mission Hills 91345
Canoga Park 91303
Granada Hills 91344
GEMONEY is still hiring as is Convergys. Convergys is a great company and they are hiring EVERYWHERE. Another great company that is still hiring is Hilton. Hilton hires reservationists to work at home after a brief stint of training on site.

Many companies continue to hire for months. What does this tell you? Somebody is not applying. Here are a few more companies that are hiring right now:
Reserve America
Embarq
Sutherland
Teletech
Educate Online